Let’s be real. 99% (give or take a bit—I’m using a bit of dramatic flair) of people working in a dental office went to school for one thing: dentistry. But not only is a dental office a dental office, it’s also a legit business with processes, regulations, and...

As most of you are likely aware, the EPA ruling requiring amalgam separators be installed in all dental office has been put into effect after a six-month postponement. As you’re readying your office to comply with this regulation it's a great time to ensure your...

This trend isn’t exactly new but the number of uninsured or under insured patients seeking dental treatment continues to grow, particularly in the older demographic. According to the American Dental Association, 11% of children 2-18 don’t have benefits, 35% of adults...

When it comes to protecting patient information I think we can all agree that it’s best to err on the side of caution. After all, patients are the heart of dental practices and giving them the best—and most confidential—care possible is essential to long term success...

Currently the largest generational population, millenials are poised to be a significant part of the future of your dental practice. That means hiring, retaining and motivating them is essential to having continued success because recognizing their talents and...

The Cloud. What was once no more than a mass of water vapor floating in the sky is now something that plays a vital role in our technological landscape. But does it have any business being in your dental practice? You can choose from a variety of cloud-based dental...

Hiring is much more than simply collecting resumes and asking clever interview questions. It starts with a recruiting plan, a commitment to invest in the future of your practice by hiring the right people, and on-boarding those people properly. If you don’t have a...

When it comes to the happiness of your team and patients you can’t just hope for the best. Instead, you must deliberately shape a practice culture that places an emphasis on employee satisfaction and an exceptional patient experience. This will allow you to maximize...

Show of hands. How many of you know your patients would be happier with less tooth sensitivity and a slowing of tooth decay? How many of you also know that patients frequently have a hard time acting on the desire for less sensitivity and decay—instead choosing to...

In an ideal world every patient would go right from checking in at the front desk to walking back to their exam room. Your reception area would stand deserted—almost unnecessary due to your practice’s exceptional timeliness and efficiency. But we live in the real...

With more social media platforms created every day, it can take some time to narrow down which ones are worth using to promote your dental practice. Some are easy to eliminate based on low user counts or too narrow audiences. However, at 500 million users and growing,...

These tips can help dental hygienists learn how to prevent pain and health issues from long hours of dental work and ensure they don’t need to reduce their hours or retire early due to health complications. Even though ergonomics has become a respected aspect of the...

I’m sure you’ve heard it a million times by now: the chorus of voices echoing that the future of marketing is digital. Or you’ve read over and over again that an online presence is essential to growing your practice and remaining relevant in today’s dental industry....

Let’s face it, most people don’t place going to the dentist too high on their “favorite things to do” list. And, unfortunately, this can lead to some difficult situations with patients, especially those who come in with a bad attitude about dental treatment or who are...

Is this your first time reading our Turnover Trouble series? Don’t miss parts one and two—they’re full of helpful tips to avoid turnover by hiring employees who will fit in seamlessly with the rest of your team and giving them the resources they need to successfully...

Make sure you don’t miss the first part of our Turnover Trouble series Start Hiring Smarter. Congratulations! You’ve just hired someone you believe is an excellent fit for your practice and will provide you with years of good dentistry. Now’s the time to give yourself...

Has your practice ever lost a top employee? Or found trouble getting new hires to stick around longer than a year or two? If so, you know the toll turnover can take on the overall performance and morale of the office. It can lead to a feeling of indifference towards...

In the dental industry networking with dental professionals outside out of the practice you work in is invaluable to your career. Whether it’s a mentor who can help open you to new opportunities or a mutually beneficial relationship with professionals at other offices...

In a recent press release the Environmental Protection Agency revealed their final ruling on the disposal of amalgam in the dental office. Due to the potentially harmful effects of releasing mercury-containing amalgam into the environment through traditional disposal...

The holidays are the perfect time of year to show your patients how much they mean to your practice. You most likely end every appointment by sending patients home with a goodie bag full of home care essentials, so this is a perfect time to give a little more...

Whether you’re the doctor, hygienist or assistant, you’ve probably experienced this before. A patient comes into the office with the same issues over and over; their gums bleed from lack of proper brushing or flossing, or they can’t seem to make it through a year...

Today we’ve given a face lift to one of our most popular articles. So, no, it’s not déjà vu—you might have seen this information before. But with us getting new readers every day we thought it was high time we dusted it  off, added some additional relevant...

Even the most dedicated organizers can become overwhelmed deep in the trenches of your dental supply cabinet. The number of products needed for day to day dental work, plus any products required for less frequent but essential procedures, can easily climb into the...

So, you received a negative review. It happens. Any practice can make a mistake or have a misunderstanding with a patient. But the best practices know how to take those poor reviews and respond in a way both professional and worth of re-earning customer trust. The key...