What better way to kick off the New Year than with a freshened up waiting room sure to delight patients both new and old.
- Switch up the color
If you’ve been rocking the same color for some time, this is the easiest way to breathe new life into the reception area. If you have a smaller room, try a lighter green or blue for a calming feel. Or a light peach can offer comfort. A large room can handle a richer color, such as burgundy, which expresses confidence and control. So get painting!
- Add art that shows your office personality
Do you live in a beautiful, natural region such as the mountains or dessert? Capture that in photography to display in the waiting area. Or scour thrift stores for unique paintings to add color and a quirky flair. Artwork that reflects the interests of your team can help foster patient communication by showing who you are outside of the office.
- Remember the basics
Your patients might have come in for a long day of work or be in the midst of a horrible seasonal allergy attack. Keep them comfortable with facial tissues, a quick refreshment such as water or coffee, a place to hang up coats, hand sanitizer and lotion, etc. Not to mention be aware of the temperature! If the staff at the front desk has to bring in a blanket to work or look they’ve worked out by the time they leave—something has to change.
- Keep it current
Have a stack of magazines from the last decade? Or the classic waiting room instrumental music playing? Yeah—get rid of that. It screams “we don’t care.” Instead renew a few magazine subscriptions each year and spend time finding a few light music stations on a streaming site like Pandora. Also, mount a flat-screen TV and tune it to a channel like HGTV for some light entertainment most will enjoy. And free WiFi for patients who bring a smartphone or tablet will make any weight time seem much faster. It’ll be like a home away from home.