Chrome Issue for Mac Users - Dental City Blog

⚠️ Chrome Issue for Mac Users

What's Happening

If you're using Google Chrome on a Mac, you may notice:

  • Product images not loading
  • The “Add to Cart” button appears greyed out and doesn’t work
This only affects Chrome users on Mac desktops and laptops.
✅ Other browsers like Safari and Firefox work normally.

How to Fix It

✅ Option 1: Use Safari or Firefox

Switching to another browser avoids the issue entirely.

🔄 Option 2: Clear Your Chrome Cache

  1. Open Chrome and click the three-dot menu in the top right corner
  2. Go to: Settings → Privacy and Security → Clear Browsing Data
  3. Under the Basic tab:
    • Check “Cached images and files”
    • (Optional) Check “Cookies and other site data”
  4. Click Clear Data
  5. Close and reopen Chrome

Still Having Trouble?

If you’re still experiencing issues, please try using Safari or Firefox, or reach out to our support team at help@dentalcity.com.