by Dental City | May 17, 2016 | Practice Management
Managing all the products that a dental office uses isn’t an easy task. There needs to be a certain “happy medium” between not having product when it’s needed and having a surplus of supplies that potentially ends up going to waste. To make sure your office finds that...
by Dental City | May 16, 2016 | Practice Management
It’s no secret corporate dental chains have the resources to aggressively market their services and that their size allows them to offer convenient hours and discount prices. But at the end of the day that’s all that sets them apart. These chain locations all need to...
by Dental City | May 10, 2016 | Practice Management
Essentially, those stats just wrote this article for me. If you’re not communicating with your patients via text, email, or both you are missing out on essential communication touch points. Think about it like this: You have a patient call in to make an appointment....
by Dental City | May 10, 2016 | Practice Management, Top Article
Besides the obvious healthy teeth and mouth, what is the one thing pretty much all your patients would like to have? A bright, shiny white smile. The whiter the better is pretty much the norm nowadays. But the more important question is this: are you catering to this...
by Ken Mathys, CPA | Apr 18, 2016 | Practice Management
The follow-up call is an often forgotten touchpoint in the total patient experience, yet it’s a vital step in delivering exceptional, personalized dental care. Providing timely follow-up to patients shows your sensitivity to their needs and gives you the opportunity...
by Dental City | Apr 11, 2016 | Practice Management
What’s one thing that can send once happy patients running to the hills? Staff turnover. Perhaps your patients adored your hygienist, Lucy. She was kind, supportive, and caring. But she was also fed up. Fed up with feeling underappreciated. With office gossip. With...
